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March 29, 2023
LeapXpert raises $22M to monitor employee chats for compliance
TechCrunch
The pandemic brought with it a spike in work-from-home and hybrid work, which increased peoples’ dependence on personal devices — driving businesses to try and rein in their use. It’s been a particular challenge for the financial services industry, which has comparatively strict governance and compliance requirements. In September, the U.S. Securities and Exchange Commission (SEC) fined Wall Street banks, including Bank of America and Goldman Sachs, $1.8 billion over failures in monitoring how staff used their personal phones to talk about work.
On the hunt for a solution to the chat compliance problem, three entrepreneurs — Dima Gutzeit, Avi Pardo and Rina Charles — decided to create their own, LeapXpert. LeapXpert allows employees to message customers or colleagues through popular apps, including WhatsApp, WeChat, iMessage, Telegram and Signal, while monitoring and archiving their business-related chats.